The Change Management Field Needs to Change Before it's Disrupted
The "five underlying assumptions...that account for the failure of most change programs".
The Change Management Field Needs to Change Before It’s Disrupted by Soren Kaplan
How Managing Change Delivers Satisfied Customers
Norm Brien writes about how managing the pace and considering the capacity of change can help improve customer experience.
How CIOs should think about business value
Michael Bloch and Andres Hoyos-Gomez remind us how CIOs should focus on business value not other items and ideas.
Maximizing the Value from Technology Investments
Kumar Krishnamurthy, Varun Sharma, Ramya Sarangarajan, Nakul Uppal write how we should continually what business problem we are trying to solve with technology investments.
http://www.strategyand.pwc.com/reports/maximizing-value-technology-investments
New Data Shows That Leaders Overestimate How Much Their Employees Want To Change
Mark Murphy writes how metrics show that leader and employees are not aligned in the capacity for change.